shipping and returns
We aim to ship products as quick as is feasibly possible. If the product ordered is in stock then you can expect you order to be shipped out same day on a next day delivery if within the Uk. We send products through a variety of different services. These include by tracked courier and by Royal Mail.
If the product you are ordering is very urgent then please drop us a message on our contact page and we will look to get the product to you on a same day courier. There will be extra fees for this service. If you are unhappy with the Shipping service for any reason then please feel free to report your concerns to us. Our customer service is extremely important to us and we will respond immediately.
We offer a standard two year warranty on purchases made through our shop. If the item is faulty when received then we will immediately send a replacement as soon as we have received your original product back.
Although we pride ourselves in providing the best products at the best prices, we understand that sometimes our customers may not get on well with the products they've purchased and may wish to change the product or get a refund. We offer a full refund if you change your mind on your product purchase within 14 days. To qualify for a refund within 14 days the product must be returned to us in original condition with no damage to the paintwork in the original packaging with all instruction manuals etc contained. We will otherwise be unable to process a refund and the product will be returned to you at your cost.